Experience and Highlights

• Increased market growth by 310% from October ’17 through May ’18 via acquisition offers and valuations

• Analyzed market behaviors and leveraged actions which increased positive performance of assets in Las Vegas portfolio by 60%

• Diagnosed key resale issues, and implemented new practices for increased performance in the Las Vegas market, resulting in 30% decrease in appraisal issues, 40% decrease in contract fall-throughs

• Utilized deep understanding of market behaviors to leverage actions which increased positive performance of portfolio assets from May ’18- August ’19

• Researched the Las Vegas housing market consistently to understand, predict, and act on changing market variables, resulting in increase in property resale performance by ~21% QoQ

• Diagnosed several areas of misalignment from acquisition to resale, and enacted protocols to increase market performance and clearance by 60%

• Steadied market resale margin performance from sub-standard  (-1.6%) to Opendoor standards (+2%) within 7 months

• Exposed key resale issues, and implemented new protocols in Portland market to increase gross margin gain by an average of 62% QoQ

• Executed market and buyer behavior research in Portland to correct resale performance issues. Produced successful policies and practices that increased market performance by ~22% MoM

• Aided in strategic planning and structure changes for Account Executive team

• Aided in scripting and sales approach changes which brought 50% QoQ growth

• Created and implemented trainings for Account Executive team expansion

• Auxilary Position of Culture Champion ; successfully planned and coordinated the 1st Quartly Company-Wide Off-site for 32 employees

• Create and implement trainings for team expansion quarterly

• Created current automated processes which decreased manual process times by an average of ~88% ; increased average productivity by approximately ~60% YoY

• Responsible for diagnosing productivity and efficiency issues, and managing the implementation of solutions

• Implemented Clickup with ZenPilot,  overseeing extra team training, SOP's, and ensuring proper team member adoption.

•Diagnosed points of failure in client delivery and success areas. Implemented new processes increasing team efficiency 

• Implemented new client protocols, practices and procedures, such as video update reports, monthly soft touch meetings, and dedicated timelines and deliverables, which increased client retention by ~43% QoQ

• Responsible for the kickstart to completion of 37 multiphased projects to date, including full concept branding, website creation, as well as marketing and ad campaigns.